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Welcome to Enttec DMX Support

Want to learn more about using Enttec DMX, or looking to solve an issue?
Choose a topic below to get started.


Downloads and support are provided by Enttec.
Click HERE to continue to the website of Enttec.

Video Tutorials

Watch our latest video tutorial about the Enttec DMX USB Pro

Need Additional Support? We’re here to help.

If you need immediate assistance, want to browse the forum, or need to return hardware, use the links below, to get to the resources you need.

Having technical difficulties?


Have a pressing question? Create a ticket, to connect with our team. Or, call our office for immediate support.

Submit a ticket

Need immediate assistance?


We are available nearly 24-hours a day, seven days a week. We also have multilingual staff who can assist, if you need support in your native language.


Need to make a return?

Have a repair, or need us to take a look at your Pangolin hardware? Click Here, to learn more about sending hardware back to Pangolin.

Click here

Support forum

Here you can get fast answers to the most commonly asked Enttec DMX related questions, or post your own questions.

Go to support forum